Terms of Service for Phoenix Innovations Ltd.

Welcome to Phoenix Innovations Ltd. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms carefully. If you do not agree to these terms, you should not use this website. These Terms of Service apply to all visitors, users, and others who access or use the Service.

1. Acceptance of Terms

By using our website, you signify your acceptance of these Terms of Service. Phoenix Innovations Ltd. reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the website following any such changes constitutes your agreement to follow and be bound by the updated Terms. We encourage you to review these Terms periodically to stay informed of any changes.

These terms, along with our Privacy Policy and Cookie Policy, form a comprehensive agreement between you and Phoenix Innovations Ltd. regarding your use of our services.

2. Use of the Website

This website and its content are provided for your general information and use only. It is subject to change without notice. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

  • You must be at least 18 years old to use this website.
  • You agree not to use the website for any unlawful purpose or in any way that could damage, disable, or impair the website or interfere with any other party's use of the website.
  • You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.
  • All content provided on this website is for informational purposes only. Phoenix Innovations Ltd. makes no representations as to the accuracy or completeness of any information on this site or found by following any link on this site.

3. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Phoenix Innovations Ltd. or its content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Phoenix Innovations Ltd. and protected by international copyright laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, use of the website, or access to the website without express written permission by Phoenix Innovations Ltd.

4. Product Information and Orders

Phoenix Innovations Ltd. strives to be as accurate as possible in the description of products. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. All prices are listed in GBP (£) unless otherwise stated.

  • Placing an order through our website constitutes an offer to purchase the products listed in your order. All orders are subject to acceptance by Phoenix Innovations Ltd.
  • We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
  • Once an order is placed, you will receive an email confirmation. This email does not signify our acceptance of your order, but merely confirms that we have received it.

5. Limitation of Liability

In no event shall Phoenix Innovations Ltd., its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

6. Indemnification

You agree to defend, indemnify, and hold harmless Phoenix Innovations Ltd. and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the website, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the website.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

8. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Company Name: Phoenix Innovations Ltd.
  • Address: 15 Great George St, Bristol BS1 5RR, UK
  • Phone: +441179000001
  • Email: [email protected]
  • Operating Hours: Mon-Fri: 9:00 AM - 5:30 PM, Sat: 10:00 AM - 2:00 PM

Your Rights and Responsibilities

Understanding your rights and responsibilities as a user of Phoenix Innovations Ltd.'s website is crucial for a smooth and secure experience. We are committed to transparency and ensuring you have all the necessary information at your fingertips.

Person reading a legal document with a magnifying glass

Changes to Terms & Future Updates

How We Handle Future Updates

Phoenix Innovations Ltd. reserves the right to modify or replace these Terms at any time. We will provide reasonable notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. We strive to keep our terms fair and transparent, adapting to legal requirements and evolving business practices.

It is your responsibility to check these Terms of Service periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Calendar with highlighted dates indicating future updates

Our Notification Policy for Changes

When we make significant changes to our Terms of Service, we will notify you through various channels. This may include email notifications to registered users, prominent announcements on our website, or other direct communication methods. Our aim is to ensure you are well-informed before any substantial changes come into effect.

  • Email notifications to the primary email address associated with your account.
  • Banners or pop-up messages on our website upon login.
  • Updates posted in our official blog/news section.
  • Social media announcements.

We encourage you to keep your contact information updated to ensure you receive all important communications regarding our services.